Shangri-La Chiang Mai

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About the hotel

Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore. - 277 rooms and suites, 4 outlets, 10 meeting facilities - Family-friendly urban resort set within a culturally city - Shangri-La Cares: Commitment to your well-being in our care

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Popularity

Very good

General

4682

Tripadvisor 9/10

3016

Booking 8.7/10

713

Expedia 9/10

953

Main services

Dining Area

Spa & Wellness Centre

Parasols

Safe

Business centre

Breakfast

Ironing set

WaterSlides

Fax

Internet access

Air conditioned

Restaurant

Outdoor furniture

Children playground

Luggage room

Babysitting service

Garden

Room service

Laundry service

Fitness

Wi-fi

Smoking area

Desk

Contactless check-in/out

Family rooms

Lockers

Security alarm

Currency exchange facilities

Sun loungers

Smoke detector

Theme dinner

Tennis

Disability-friendly bathroom

Airport

Transfer service

Express Check-in/Check-out

Massage

Wheelchair-accessible

Swimming Pool

First aid kit

Fire extinguisher

24-hour security

Bar

Housekeeping

TV lounge

ATM

Non-smoking rooms

Elevator

Meeting room

Table tennis

Turkish steam bath

Accessible parking

Tennis equipment

Cellar / Wine tasting

* Some services may carry an extra charge.

Information about the area

Chiang Mai, Thailand

Chiang Mai is the focal point of Northern Thailand and the Capital City of the Province of the same name. With a population of over 170,000 in the city itself, it is Thailand's fifth-largest city. Situated on a plain at a height of 316 m, surrounded by mountains and lush countryside, it is much greener and quieter than the capital, and has a cosmopolitan atmosphere and a significant expat population, factors which have led many from Bangkok to permanently settle in this "Rose of the North". The historical centre of Chiang Mai is the walled city. Sections of the wall remain at the gates and corners, but of the rest only the moat remains. Inside Chiang Mai's remaining city walls are more than 30 temples dating back to the founding of the principality, in a mix of Burmese, Sri Lankan and Lanna Thai styles, decorated with beautiful wood carvings, Naga staircases, leonine and angelic guardians, gilded umbrellas and pagodas adorned with gold filigree. The most famous is Wat Phrathat Doi Suthep, which overlooks the city from a mountainside 13 km away. Modern-day Chiang Mai has expanded in all directions, but particularly to the east towards the Ping River, Mae Nam Ping, where Chang Klan Rd, the famous Night Bazaar and the majority of Chiang Mai's hotels and guest houses are located. Loi Kroh Rd is the centre of the city's night life.

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What’s nearby

Wat Phra Singh - 1.96 km
Phra Sing - 2.35 km
Chiang Mai Night Bazaar - 2.44 km
Wat Chedi Luang - 2.83 km
Chiang Mai Zoo - 5.04 km
Nong Pa Khrang - 5.11 km

Getting around

(CNX) Chiang Mai, Chiang Mai Intl, TH - 4.12 km
(LPT) Lampang, Lampang, TH - 77.52 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Non-smoking throughout
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Fitness/spa locker rooms
Tennis court
Spa facilities
Sauna
Happy hour
Fitness classes
Kids' club
Foot bath
Fitness centre
Table tennis
Themed dinner nights
Children's playground
Spa/wellness packages
Hot tub/Jacuzzi
Steam room
Personal trainer
Massage
Yoga classes
Open-air bath
Spa and wellness centre
Tennis equipment
Fitness

Services

ATM/cash machine on site
Room service
Express check-in/check-out
Ironing service
Private check-in/check-out
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Fax/photocopying
Lockers
24-hour front desk
Airport shuttle
Babysitting/child services
Shuttle service (additional charge)
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Restaurant
Bar
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Outdoor pool (all year)
Outdoor furniture

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Wheelchair accessible
Toilet with grab rails
Visual aids: Tactile signs
Emergency cord in bathroom

Pool and wellness

Pool bar
Pool with view
Water slide
Swimming Pool
Swimming pool toys
Plunge pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Kids' pool

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Entertainment and family services

Kids' outdoor play equipment

Languages

English
中文

About the rooms

The accommodation has 288 rooms:

General

Air conditioning
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Fire extinguisher
Carpeted
Iron
Key card access
Smoke alarm

Services

Executive lounge access

Room Amenities

Socket near the bed
Sofa bed

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Toilet paper
Bathrobe
Slippers
Shower
Towels
Private bathroom
Toothbrush

Media & Technology

Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker
Bottle of water

Exclusive services

Complimentary breakfast in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Private check-in and check-out in the executive lounge
Concierge services
Complimentary access to conference room/business areas
Free newspapers and magazines in the executive lounge
Complimentary snacks and drinks in the executive lounge entire day

Kitchen

Coffee machine
Refrigerator
Wine glasses
Electric kettle

View

Garden view
Pool view
View
Mountain view

Living Area

Sofa
Seating Area
Dining area
Desk

Bedroom

Alarm clock
Linen
Cots
Wardrobe or closet

Accessibility

Accessible by lift
Upper floors accessible by elevator
Emergency cord in bathroom

Pool and wellness

Pool with a view
Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

China Kitchen

Guests only
Reservation required

Dhala & Pool

Guests only
Reservation required

The Lobby Lounge

Guests only
Reservation required

Kad Kafe

Guests only
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.